Disputes and Chargebacks Policy

If you have questions about the payment, please contact our team first by email.

• If the service was not delivered due to our fault.
• If a duplicate payment was charged.
• If a payment was made without your authorization.
• If the service was not used and you didn't like it for some reason (please only report the reason).

Chargeback process

If you initiate a chargeback through your bank or payment provider, we provide relevant evidence regarding the delivered service. While the dispute is under review, access to some features may be temporarily limited.

Contact

For refund or dispute requests, contact us by email: [email protected].